Frequently Asked Questions

You can book directly through our website by selecting your desired package, choosing dates, and completing the secure checkout process. Alternatively, you can call our booking team at +91 1800 123 4567 or email bookings@bharat trip.com for personalized assistance.

We accept all major credit/debit cards (Visa, MasterCard, American Express), bank transfers (NEFT, RTGS, IMPS), UPI payments (Google Pay, PhonePe, Paytm), net banking, and cash payments at our office. All online payments are secured with 256-bit SSL encryption.

Yes, you can make changes to your booking up to 45 days before departure. Date changes are subject to availability and may incur change fees. Name changes are allowed up to 30 days before departure. Please contact our customer service team for assistance.

Yes, we offer special discounts for group bookings of 10 or more people. Group discounts range from 10-25% depending on the package and season. Contact our group travel specialists for custom quotes and special arrangements.

We require a 30% deposit to confirm your booking. The remaining balance is due 45 days before departure. For bookings made within 45 days of departure, full payment is required at the time of booking. We accept flexible payment plans upon request.

You will need a valid passport with at least 6 months validity from your return date, necessary visas (we provide guidance), travel insurance documents, vaccination certificates if required, and copies of your booking confirmation. We recommend carrying both digital and physical copies.

Yes, travel insurance is mandatory for all our international packages and highly recommended for domestic travel. We can assist you with purchasing comprehensive travel insurance that covers medical emergencies, trip cancellations, baggage loss, and other travel-related risks.

We provide a detailed packing list specific to each destination and season. Generally, we recommend comfortable clothing, appropriate footwear, essential medications, sun protection, travel adapters, and a daypack. Specific recommendations vary by activity and destination.

Vaccination requirements vary by destination. We provide up-to-date information on required and recommended vaccinations for each package. We recommend consulting with a travel medicine specialist 4-6 weeks before departure.

If you miss a flight due to circumstances beyond your control, our 24/7 emergency support team will assist you with rebooking and accommodations. We recommend arriving at the airport at least 3 hours before international flights and 2 hours before domestic flights.

We provide 24/7 emergency contact numbers for each destination. You'll receive this information in your pre-departure package. Our local representatives are available round-the-clock to assist with any emergencies or urgent needs.

Our packages typically include accommodations, domestic transportation during the tour, meals as specified in the itinerary, guided tours, activities, and entrance fees. International flights, personal expenses, travel insurance, and optional activities are usually not included.

While we follow planned itineraries, our guides can often suggest optional activities and modifications based on weather conditions and group preferences. Major changes may not be possible once the tour has begun, but we strive to accommodate reasonable requests.

Cancellations made 60+ days before departure receive 80% refund, 30-59 days receive 60% refund, 15-29 days receive 40% refund, and less than 15 days receive no refund. Non-refundable items and special promotions may have different cancellation terms.

Refunds are processed within 7-14 business days after cancellation approval. The time it takes to appear in your account depends on your payment method and bank processing times. Credit card refunds typically appear in 5-10 business days.

If we cancel a tour due to insufficient bookings or unforeseen circumstances, we offer either a full refund or the option to transfer to another departure date. We provide at least 30 days notice for tour cancellations whenever possible.

No, we do not provide refunds for unused portions of the trip, including missed flights, activities, meals, or accommodations. We strongly recommend purchasing travel insurance that covers trip interruptions.

Yes, we accommodate common dietary restrictions including vegetarian, vegan, gluten-free, and allergy-specific requirements. Please inform us of any dietary restrictions at least 30 days before departure so we can make appropriate arrangements.

We offer accessible tours for travelers with mobility challenges. Please contact us to discuss specific requirements. Some destinations may have limited accessibility, but we strive to accommodate all travelers whenever possible.

Most of our tours are suitable for children aged 8 and above. Some adventure packages have minimum age requirements. We offer family-friendly accommodations and activities. Children under 18 must be accompanied by an adult.

Yes, we welcome solo travelers! Many of our tours are perfect for solo adventurers. We can arrange single supplements for private rooms or help match solo travelers to share accommodations to avoid single supplements.